Terms & Policies
Our commitment to transparency, security, and elite service standards for the global KalOnline community.
1. Terms of Service
By accessing and using our KalOnline services, you agree to:
- Use our bots and servers for legitimate gaming purposes only.
- Not attempt to reverse engineer or modify our software.
- Maintain proper account security.
- Accept that all services are provided "as is" without warranties.
2. Payment & Pricing
We accept payments through Paypal, Credit Cards, Skrill and Crypto (USDT). For crypto payments, we use Binance BEP20 network.
* Custom Development quotes available upon consultation.
3. Refund Policy
Refunds are handled on a case-by-case basis under the following conditions:
- Digital products may be refunded if not downloaded.
- VPS/GameServer services are non-refundable once provisioned.
- Custom development projects are non-refundable once work begins.
- All refund requests must be submitted through our support system.
4. Service Agreement
When using our services, you agree to provide accurate information for server setups, follow our usage guidelines, and abstain from illegal activities. We reserve the right to terminate services for policy violations.
Hardware & Infrastructure Standard:
- AMD Ryzen 9 5950X
- NVMe SSD Storage
- 12Tbps DDoS Protection
- Up to 32 GB RAM
5. Support & Contact
Our tactical team is available for all technical inquiries.
support@kaltech-it.com